Service


Our maintenance work and repairs are performed by experienced manufacturer certified engineers using genuine parts and the latest test and measurement tools. We also carry-out warranty repairs and insurance claims. Start your repair request now or scroll to learn more about our repair and maintenance facilities.

 

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What we offer

Whether it’s a repair, service or insurance claim, we’ll get your product back working again to your satisfaction.

Visual Impact Service and Repair 1

Recognised


Visual Impact is recognised as a premier service provider by leading manufacturers such as ARRI, Sony, Panasonic, JVC, Canon, Sachtler, Manfrotto, Vinten and Fujinon. We are authorised to carry-out warranty repairs on their behalf and as an insurance approved repairer have experience in dealing with loss adjusters and insurance claims.
Visual Impact Service and Repair 2

Repair and Maintenance


We offer repair and maintenance of digital cinema, broadcast and compact HD cameras, HD monitoring, decks and tripods. We have a dedicated tripod facility and offer new equipment prep and monitor calibration services. Visual Impact has 6 service centres in the UK and 12 more across Europe and South Africa.
Visual Impact Service and Repair 3

Experience


Since 1987 Visual Impact has been servicing broadcast equipment for a wide range of customers from large broadcasters such as the BBC to freelance cameramen. Our experienced engineers are trained to a high standard being able to certify equipment is fit for purpose and that it reaches the manufacturer's specifications.

Get a repair

Tell us a little about you and the product and we'll help you get the issue resolved.